Responsible Gaming 2025
Our Gaming Pledge
At PlayLive, we believe gaming should always be fun, never a burden. We're here to help you stay in control with practical tools and real support when you need it most.
Identifying Risk Signals
Knowing the warning signs of problem gambling helps you stay in control and keep gaming fun. At PlayLive, we care about your wellbeing and want you to recognize when it's time to take a break or seek support.
Critical Risk Markers
- Using funds or hours beyond your comfortable limits
- Using games to avoid stress or difficult emotions
- Hiding your betting activities from loved ones
- Taking loans or pawning items to fund your play
- Getting restless or upset during breaks from play
Personal Risk Assessment
Take a moment to check in with yourself. Are you playing for fun, or has it become something more? Being honest about your habits helps you stay in control and enjoy gaming the way it should be.
Reflect on Your Gaming Habits
- Are you spending beyond your budget or intentions
- Have money troubles resulted from your gaming
- Do gaming activities make you feel regret or shame
- Have friends or family expressed concern about play
- Are you chasing losses with additional wagering
Control and Limit Options
At PlayLive, we believe gaming should always be fun. That's why we offer tools to help you stay in control—set limits, take breaks, or self-exclude whenever you need to.
Support Resource Listing
- Set maximum deposit amounts for your account
- Set maximum loss thresholds for protection
- Time restrictions for each gaming session
- Timed notifications about your activity
- Take a break from one day up to indefinitely
Setting Personal Gaming Boundaries
Take control of your gaming with PlayLive's easy-to-use limit tools. Set deposit, loss, or time limits in seconds through your account settings. We believe smart players plan ahead.
Self-Exclusion Options
Need a break from gaming? Our self-exclusion program lets you pause your PlayLive account for a period you choose. Simply request it through your account settings, and we'll restrict access until you're ready to return.
- Select timeout duration from one day to forever
- Your account locks instantly for the chosen duration
- Stays locked until your chosen timeframe expires
- All promotional messages and marketing will cease
Protecting Young Players
PlayLive takes underage gambling seriously. We verify every player's age during registration and monitor accounts continuously. Anyone under 21 is blocked immediately—no exceptions, no second chances.
Gambling Support Resources
If you or someone you care about is struggling with gambling, you're not alone. There are compassionate professionals ready to help you take back control and find balance again.
Finding Professional Support
- Gamblers Anonymous - peer support networks
- National Council on Problem Gambling support line
- BeGambleAware - help and guidance
- GamCare - private counseling and guidance services
Responsible Gaming Strategies
Gaming should always be fun, never stressful. At PlayLive, we believe setting personal limits and taking regular breaks helps you stay in control. Know when to step away and keep it entertaining.
- Establish your spending limit beforehand and maintain it
- Do not attempt to recover losses by continuing play
- Schedule regular breaks and gameplay limits
- Play only with funds you are comfortable losing
- Avoid gambling when consuming alcohol or substances
- Maintain gambling as one of many entertainment options
Play Time Management
Our Reality Check feature helps you stay aware of your playing time. Set your preferred interval, and we'll send you a friendly reminder showing how long you've been playing at PlayLive.
Your Gaming Transaction Log
You can view your complete betting history and all transactions anytime in your PlayLive account. Download statements, check deposits and withdrawals, or track your gaming activity with ease.
Supporting Loved Ones
We know gambling concerns can affect the whole family. That's why PlayLive offers dedicated support resources for loved ones too. You're not alone in this.
Connect with PlayLive
Need help setting up your limits or have questions about our responsible gaming tools? Our support team is here for you 24/7. Just reach out anytime – we're always happy to help.